Member Online Services

Via the Member Portal, Mutual Medical Plans cardholders have online access to their personal benefit, eligibility and claims information.

With this tool, actively enrolled members can view:

  • Personal information on file with Mutual Medical Plans
  • Plan enrollment information including start and end dates, covered dependents, etc.
  • Plan benefit descriptions
  • Current year deductible / out of pocket balances
  • Claim processing status
  • Digital Explanation of Benefits (EOB)
  • Answers to Frequently Asked Questions
  • And more!

Registration is easy, requiring several pieces of personal information from an insured individual along with an email verification.  


Most member information can also be accessed via free, dedicated applications for Apple and Android smartphones & tablets. Select the appropriate app store below to be redirected.

Download on the App Store

Get it on Google Play

For technical support with registration issues, click on 'Contact Us' above and complete the Technical Support request form.  Due to Federal privacy regulations, Mutual Medical Plans cannot respond to membership, claim or benefit inquiries submitted via email.  Any such requests will be immediately deleted.  

Only employees and dependents with active coverage may access the Member Portal.

IMPORTANT: This website is for the use of PARTICIPANTS AND BENEFICIARIES ONLY and for the sole purpose of accessing protected health information of participants and beneficiaries of group health plans for which claims processing services are provided by Mutual Medical Plans, Inc. for treatment, payment, or healthcare operations of applicable group health plan in accordance with applicable State and Federal privacy and confidentiality laws. No other individuals or entities may access this website or the information contained therein or access this information for an improper or illegal purpose. The Health Insurance Portability and Accountability Act and related applicable Federal and State laws impose potentially heavy criminal and civil sanctions for theft or misuse of protected health information contained on this website.

© 2024 Mutual Medical Plans, Inc. All Rights Reserved.